Introduction
This website is operated by Occ Pro Limited. We are committed to protecting and respecting your privacy and complying with the Data Protection Act 1998 (“the Act”). Occ Pro Limited is a data controller in terms of the Act. This statement sets out our privacy policy and explains what we do with the personal information that we collect from our Clients. Please read the following to understand our views and practices regarding personal information. If you have any questions or concerns regarding this statement, you should contact us using the details given at the end of this statement.
Please note that this policy applies only to the Occ Pro Limited website and not to the websites of other organisations to which we may provide links. We are not responsible for the privacy policies or practices of such third-party sites and you should make your own enquiries in respect of them.
What information may be collected?
When you visit our website, your IP address (the unique address which identifies your computer on the internet) will automatically be logged-on by our web server. We may automatically collect non- personal information about you such as the type of internet browsers you may use or the site from which you linked to from our website. You cannot be identified from this information and it is only used to assist us in providing an effective service.
If you register, we will collect information such as your name, email address, postal address and mobile number or other details which you may voluntarily provide. We will also collect information that is necessary for us to deliver the Service. You will be required to seek consent from the End User to share their personal data with us for the purpose of delivering the Service.
How is the information used?
We will use your personal information for basic profiling purposes and to let you know about other services in which you may be interested. We will also use the information we collect to track and monitor the usage of our website and help us understand the patterns of site visitors. This will help us operate the site more effectively, identify what sort of information is of interest to our Clients and assist us in business processes such as record keeping. We will also use the information in a general way, as part of our responsibilities as an Occupational Wellbeing provider.
Also, if you register or purchase Services, this may potentially involve you sharing further information. Be aware when purchasing Services, we may also use your personal information to help control restricted member areas of the website, including tick box consent-based systems that assist us to deliver the Service to you the Client.
Will my personal information be provided to third parties?
We may share your personal information with third parties but only in the circumstances set out below.
– We may supply your personal information to third parties (such as our internet service providers) who help us administer our website. These third parties must at all times provide the same levels of security for your personal information as Occ Pro Limited and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it only on the specific instructions of Occ Pro Limited
– We will supply your personal information to our hosting administrators, who are based in the UK.
– We will supply your details to our selected third-party companies who will provide additional online services where the data is hosted outside the EU including Stripe (hosted in the EEA).
– We will supply your details to our selected third-party companies who will provide additional online services hosted and based in the EU including Zoom, Apollo and Microsoft.
– We may also supply your personal information to government bodies and law enforcement agencies but only: if we are required to do so by the requirements of any applicable law; if in our good faith judgement, such action is reasonably necessary to comply with legal process; to respond to any legal claims or actions; or to protect the rights of Occ Pro Limited, its customers and the public.
Will I be sent information that I did not ask for?
We will use your personal information to keep you informed about our services and where appropriate you may receive email communications relevant to content on the website or to keep you informed of relevant changes to the service, this may also include planned outages and operational changes to the website. If you wish not to receive such communications, where applicable please unsubscribe to the newsletter displayed at the end of the email. It is also the case; you will be sent notifications and reminders with regards to unfinished elements of the service. If you have any queries regarding this issue please contact us at the address below or e-mail us at info@occpro.co.uk.
Cookie Policy
See Cookies Policy
What security will exist?
We are committed to protecting the privacy of your personal data. We use appropriate standards of technology and operational security to protect personal information including a Secure Server (based in the EU) and network firewall connection. Operationally, access to personal information is restricted to authorised personnel who are under a duty to maintain the confidentiality and security of such information.
Internet and Data Storage
Personal information submitted by means of the Internet may be vulnerable to unauthorised access by third-parties. Submission of personal information using the Internet is at your own risk. We will take reasonable and appropriate technical measures to ensure that your personal information is stored in a secure manner. However, we shall have no liability for disclosure of data due to errors in transmission or the fraudulent, negligent, or other illegal acts of a third party, such as ‘hacking.’ Any transmission of personal information on or through the use of our website is at your own. The Client should be aware, that we will retain your personal information for at least 7 years, as requested by HMRC and other stakeholders that determines our data retention policy.
Transmission of Data Overseas
We will transfer your personal information to our website hosting administrators who are based in the UK, other than this, we shall also transfer your personal information to certain companies who have contracted to supply services to Occ Pro Limited based in the EU. However, in some cases, some suppliers will reside outside the European Economic Area. In this instance, We will transfer your personal data outside the EU and where necessary outside the EEA to allow us to deliver services, not without first having assessed the adequacy of protection for individual rights in respect of personal data available in that country. By continuing to use the website and/or register to use the services, you are confirming your consent for us to transmit your personal data out with the EU and EEA only in the circumstances described above.
Chatroom, forums, profiles, and User sharing
Users are reminded that chat rooms, forums and areas of our services that allow you to submit a description of the content or set up a profile are for public viewing and discussion. Any personal information supplied by users here is widely accessible. Occ Pro Limited is not responsible for the content posted of these services posted by users. Occ Pro Limited shall permit Users to post and share our website URL or screenshots of our Website only, and our preferred social media platforms. The User must be aware that accessing social media sites will be based upon the social media providers terms and conditions.
How can I access my personal information?
You have certain rights as a Data Subject under the Data Protection Act 1998 to request details and in certain circumstances a copy of the personal data which we hold about you. The law states that we may not charge for providing this information. If you would like a copy, please write to us at the address below and mark your envelope “Personal information request.” Should you discover any inaccuracies in such personal data, please notify us as soon as possible by email at info@occpro.co.uk or by post at 22 Westfield Gardens, Inverurie, Scotland, AB51 4QL. We will then correct our records and notify any third-parties to whom such personal data may have been supplied.
What other legal rights do I have in relation to the information that we hold about you?
• Right to access: You have the right to request access to your personal data held by us. Requests are to be made in writing, electronically and information will be provided in a commonly used electronic format. Requests will be handled within one month of receipt of the request, and free of charge with the exception of where requests are manifestly unfounded or excessive, we hold the right to charge a reasonable fee taking into account the administrative costs of providing the information. More information can be found at https://ico.org.uk/for-organisations/.
• Right to rectification: You have the right to have personal data rectified if inaccurate or incomplete. Where the personal data in question has been disclosed to a third party, they will be made aware of the rectification where possible. Requests are to be made in writing, electronically, and will be handled within one month of receipt of the request.
• Right to erasure: You have the right to request the deletion or removal of personal data in the following circumstances:
o Where the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed.
o When you withdraw consent.
o When you object to the processing there is no overriding legitimate interest for continuing the processing.
o The personal data was unlawfully processed (i.e., otherwise in breach of the GDPR).
o The personal data has to be erased in order to comply with a legal obligation.
This does not provide an absolute “Right to be forgotten.” Where the personal data in question has been disclosed to a third party, we will inform them about the erasure of the personal data, unless it is impossible or involves disproportionate effort to do so. Personal data will be erased by removal from our internal and cloud servers.
• Right to restrict processing: You have a right to ‘block’ or suppress processing of personal data if you contest its accuracy; have objected to the processing; processing is unlawful, and you oppose erasure; we no longer need the personal data, but you require the data to establish, exercise or defend a legal claim. Where the personal data in question has been disclosed to a third party, we will inform them about the restriction on processing of the data, unless it is impossible or involves disproportionate effort to do so.
• Right to data portability: You have the right to obtain and reuse your personal data for your own purposes. Requests are to be made in writing, electronically, and will be handled within one month of receipt of the request.
You also have the right to make a complaint to the Information Commissioner at www.ico.org.uk, if you think that any of your rights have been infringed by us.
All requests will be dealt with in your own merit, and in accordance with the Data Protection Legislation guidance.
Should a data breach occur, we have compliant procedures in place to investigate and report the matter to the Individual. In the event of a breach, it will be reported to you within 72 hours of discovery. A record of all breaches will be kept by the company.
You can exercise your rights by contacting us using the details set out in the company address section below or email us at info@occpro.co.uk.
What about changes to the privacy policy?
We reserve the right to modify or amend this privacy policy at any time and for any reason. Details of any changes will be posted at the top of the privacy policy web page.
This Site is owned and operated by: Occ Pro Limited.
A limited company registered in Scotland (Company Number: SC792035), with the registered office at 22 Westfield Gardens, Inverurie, Scotland, AB51 4QL
Website: www.occpro.co.uk
E-Mail: info@occpro.co.uk